SHIPPING & RETURNS
1. DELIVERY
Cruelty Free Makeup, UNLESS THERE ARE UNFORESEEN OR EXTRAORDINARY CIRCUMSTANCES, YOU MUST EXECUTE THE ORDER WITHOUT UNDUE DELAY AND NO LATER THAN 30 CALENDAR DAYS AFTER PURCHASE.
HOWEVER, CRUELTY FREE MAKEUP UNDERTAKES TO DO ITS UTMOST TO DELIVER THE PRODUCTS WITHIN THE FOLLOWING DEADLINES MENTIONED IN THE TABLE ABOVE.
PRODUCTS ORDERED BY A BUYER WILL BE DELIVERED TO THE ADDRESS INDICATED BY THE BUYER ON THE ORDER FORM. THE BUYER UNDERTAKES TO PROVIDE THE EXACT ADDRESS OF HIS PERMANENT ADDRESS IN THE ORDER OF THE PRODUCTS.
IN THE EVENT THAT CRUELTY FREE MAKEUP DID NOT MAKE DELIVERY BECAUSE THE GOODS OR SERVICES CONTRACTED WERE NOT AVAILABLE, YOU MUST BE INFORMED OF THIS UNAVAILABILITY AND YOU MUST BE ABLE TO RECOVER THE SUMS YOU HAVE PAID UNDER IT WITHOUT UNDUE DELAY, AS MENTIONED.
CRUELTY FREE MAKEUP EXPRESSLY INFORMS YOU THAT IF THE GOODS OR SERVICES CONTRACTED ARE NOT AVAILABLE, YOU MAY SUPPLY TO YOU WITHOUT PRICE INCREASE A GOOD OR SERVICE OF SIMILAR CHARACTERISTICS HAVING THE SAME OR HIGHER QUALITY BUT THIS ACTION WILL NEVER BE PERFORMED WITHOUT YOUR PRIOR CONSENT.
OTHERWISE YOU MAY EXERCISE YOUR RIGHT OF WITHDRAWAL AND TERMINATION ON THE SAME TERMS AS IF THE GOODS OR SERVICES WERE INITIALLY REQUIRED.
IF FOR ANY REASON WE CANNOT MEET THE DELIVERY DATE, WE WILL INFORM YOU OF THIS CIRCUMSTANCE AND GIVE YOU THE OPTION OF PROCEEDING WITH THE PURCHASE BY SETTING A NEW DATE OF DELIVERY OR CANCELLING THE ORDER WITH THE FULL REFUND PAID PRICE.
FOR THE PURPOSES OF THESE TERMS, IT SHALL BE UNDERSTOOD THAT THE "DELIVERY" HAS OCCURRED OR THAT THE ORDER HAS BEEN "DELIVERED" AT THE TIME YOU OR A THIRD PARTY INDICATED BY YOU ACQUIRES THE MATERIAL POSSESSION OF THE PRODUCTS, WHAT WILL BE CREDITED BY SIGNING THE RECEIPT OF THE ORDER AT THE AGREED DELIVERY ADDRESS.
CRUELTY FREE MAKEUP DISCLAIMS ALL LIABILITY IN CASE OF EXCESSIVE DELIVERY TIME CAUSED BY TRANSPORTATION SERVICES, AS WELL IN CASE OF LOSS OF ORDERED PRODUCTS. IF A DELIVERY IS DELAYED, THE BUYER MUST INFORM THE CRUELTY FREE MAKEUP CUSTOMER SERVICE DEPARTMENT AS SOON AS POSSIBLE, BY EMAIL SENT TO CRUELTYFREMAKEUUP@GMAIL.COM OR BY CALLING THE TOLL-FREE PHONE 900 000. CRUELTY FREE MAKEUP MUST CONTACT THE SHIPPING OFFICER TO INITIATE AN INVESTIGATION. THESE STEPS CAN BE DELAYED A LITTLE IN TIME.